Towers Watson Media


WTW Services has its own Assistance Department employing several dozen staff. It services programmes in the technical, medical and legal assistance fields. The department has its own:

  •  24 h call-center and help desk
  •  Several dozen qualified operators
  •  Network of correspondents in almost every country of the world
  •  Possibility of current control of the assistance department’s work via our in-house internet application

The Assistance Department carries out more than 80 000 service actions annually.

Entities which cooperate with WTW Services on the territory of Poland:

  •  2 500 repair shops
  •  760 roadside assistance companies
  •  920 car rental companies
  •  350 hotels and guest houses

The correspondents’ network outside Poland numbers over 50 000 companies.

WTW Services has been a member of International Assistance Group (IAG) for more than three years. International cooperation enables the exchange of experience and knowledge, implementation of new solutions and a constant improvement in the quality of services.

International Assistance Group

Agnieszka Piasecka

Assistance Department Director

Tel. +48 22 318 82 03


Agnieszka Piasecka