Towers Watson Media

Assistance

WTW Services has its own Assistance Department employing several dozen staff. It services programmes in the technical, medical and legal assistance fields. The department has its own:

  •  24 h call-center and help desk
  •  Several dozen qualified operators
  •  Network of correspondents in almost every country of the world
  •  Possibility of current control of the assistance department’s work via our in-house internet application

The Assistance Department carries out more than 80 000 service actions annually.

Entities which cooperate with WTW Services on the territory of Poland:

  •  2 500 repair shops
  •  760 roadside assistance companies
  •  920 car rental companies
  •  350 hotels and guest houses

The correspondents’ network outside Poland numbers over 50 000 companies.

WTW Services has been a member of International Assistance Group (IAG) for more than three years. International cooperation enables the exchange of experience and knowledge, implementation of new solutions and a constant improvement in the quality of services.

International Assistance Group

Agnieszka Piasecka

Assistance Department Director

Tel. +48 22 318 82 03

assistance@grassavoye.pl

 

Agnieszka Piasecka